How to Create a Retail Customer Journey Map - SurveySparrow
![](https://site.surveysparrow.com/wp-content/uploads/2022/12/retail-customer-journey-map_benefits-1.png)
Understand the definition and benefits of a retail customer journey map, how to create one, plus an example to help you create your own.
If you’re in retail, you’ve probably heard the phrase “walk a mile in your customer’s shoes”. Well, a retail customer journey map can help you walk that mile in minutes. In this blog, we’re going to take you through: The retail journey map: In a nutshell How to create
![](https://site.surveysparrow.com/wp-content/uploads/2022/11/ERP-768x409.png)
How to Create a Retail Customer Journey Map - SurveySparrow
![](https://i.ytimg.com/vi/EvGLZb8dxXI/maxresdefault.jpg)
How to Create a Retail Customer Journey Map - SurveySparrow
![](https://surveysparrow.com/wp-content/uploads/2022/12/retail-customer.png)
How to Create a Retail Customer Journey Map - SurveySparrow
![](https://site.surveysparrow.com/wp-content/uploads/2022/12/Amazon-Retail-Journey-Map-Example-1.png)
How to Create a Retail Customer Journey Map - SurveySparrow
![](https://site.surveysparrow.com/wp-content/uploads/2022/12/Purchase-1.png)
How to Create a Retail Customer Journey Map - SurveySparrow
![](https://site.surveysparrow.com/wp-content/uploads/2022/12/retail-customer-journey-map_benefits-1.png)
How to Create a Retail Customer Journey Map - SurveySparrow